FAQs (Frequently Asked Questions)

1. Do you offer free delivery?
Yes, we provide free delivery all over the UAE.

2. How long does delivery take?
Usually within 1–3 business days depending on your location.

3. Are your products original?
Yes, all our products are 100% genuine and quality-checked.

4. What payment methods do you accept?
We accept Cash on Delivery and secure online payments.

5. Can I return a product?
Yes, returns are accepted within 7 days of delivery if the product is unused and in original packaging.

6. Do you ship outside UAE?
Currently, we deliver within UAE only.

7. How can I contact customer service?
Email us at shopoasis@gmail.com or message us on WhatsApp at +92 349 1502404.